Shipping policy
Shipping Policy
Thank you for shopping with Pouché Tote. We aim to process and ship all orders as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed. Please note that orders are not processed on weekends or public holidays.
During busy periods, processing times may take slightly longer, but we will always do our best to get your order shipped as soon as possible.
Shipping Times
Estimated delivery time is usually 5–8 business days after your order has been processed and shipped.
Please note that shipping times are estimates only and may vary due to courier delays, customs processing, public holidays, or high-demand periods.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with your tracking details, if tracking is available.
Please allow up to 48 hours for tracking information to update after it has been sent.
Incorrect Shipping Information
Please make sure your shipping details are correct before placing your order. Pouché Tote is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error in your shipping details, please contact us as soon as possible at pouchetote@outlook.com.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at pouchetote@outlook.com and we will help look into it for you.
Contact Us
For any shipping questions, please contact us at: